Omni-channel Engagement.
Meet your customers and prospects right where they are.
Website chat
Website video
Mobile chat
Empower your CX teams to win over the world
uShare.to CX is a single place where your team can manage interactions with the outside world. It makes your teams’ work easier, and your customers, prospects and partners happier!
Features
Website Chat
Engage and capture website visitors with text chat
Website Audio & Video
Have rich in-person interactions right on the website
Mobile Website Engagement
Allow customers and prospects to interact with you via their phones
Persistent Enagement
Just pick up where you left off with a complete history of previous engagements
Rich Sharing
Share files with customers and prospects and even create repositories for them
Browsing History
See exactly what your customer is seeing
Screen sharing
Share your screen to show more details about your product and services
Push Co-Browsing
Take customers to specific pages without breaking the flow of your conversation
Email Engagement
Your customer gets notified via email whenever you add something to the conversation
Tagging
Create sales and support workflows through team tagging
Assignments and Invitations
Make sure all conversations are assigned to the correct person. Even bring together multiple team members.
Reporting
Analyze the success of your efforts with rich reporting tools