uShare.to CX

Engage customers and prospects the modern way



Omni-channel Engagement.

Meet your customers and prospects right where they are.




Website Chat

Website Video

Mobile Chat

Email

Empower your CX teams to win over the world

uShare.to CX is a single place where your team can manage interactions with the outside world. It makes your teams' work easier, and your customers, prospects and partners happier!

Features



Website Chat

Engage and capture website visitors with text chat

Website Audio & Video

Have rich in-person interactions right on the website

Mobile Website Engagement

Allow customers and prospects to interact with you via their phones

Persistent Enagement

Just pick up where you left off with a complete history of previous engagements

Rich Sharing

Share files with customers and prospects and even create repositories for them

Browsing History

See exactly what your customer is seeing

Screen sharing

Share your screen to show more details about your product and services

Push Co-Browsing

Take customers to specific pages without breaking the flow of your conversation

Email Engagement

Your customer gets notified via email whenever you add something to the conversation

Tagging

Create sales and support workflows through team tagging

Assignments and Invitations

Make sure all conversations are assigned to the correct person. Even bring together multiple team members.

Reporting

Analyze the success of your efforts with rich reporting tools